A useful client workflow should make the next step obvious for the client and easy to repeat for the operator.

Core checklist

  • Clear intake questions before the first call.
  • A written scope with decision owners and timelines.
  • One central place for assets, comments, and approvals.
  • A follow-up system for decisions, blockers, and launch tasks.
  • A post-project review that turns lessons into reusable assets.

Discuss a project